Getting Support

Seattle University offers many different ways to support faculty while they're teaching. Check below to see where to go to get help.

Canvas Support

Faculty and students also have access to 24x7 Canvas Support. With your permission, Canvas Support has the ability to look at and help troubleshoot specific pages in your course. They can troubleshoot technical issues as well as provide suggestions for how to approach using Canvas.

• Canvas 24/7 Support Line:
     (833) 250-2081 (Faculty)
     (844) 668-0893 (Students)
• CDLI Help Center Links to an external site.

Zoom Support

• Zoom Support Center Links to an external site.

Individual Consultations

Need one-on-one help from someone at CDLI? Reach out to cdli@seattleu.edu or sign up for an Individual Consultation:

• Individual Consultation Calendar Links to an external site.

Looking for broader university support?

Not sure where to go for specific questions university wide? Check out the flow map:

• Where do I go for help? Links to an external site.

Not sure what kind of support you need?

Reach out to cdli@seattleu.edu and we will direct you to the right person.