DR. ESTELLA C. WILLIAMSON

Estella C Williamson, DSW, grew up in New York City and was the first in her family to receive a college education. She earned a Bachelor of Arts degree in Sociology, cum laude from the State University of New York Polytechnic Institute, a Master of Social Work degree from the State University of New York University at Albany, and a Doctor of Social Work degree from the University of Pennsylvania. Estella has professional social work practice experience in child welfare, outpatient mental health and addictions, prenatal services and HIV clinical and preventive care. She has also maintained a clinical practice in New York State for many years.

These videos were made during the time of covid-19.

CENTERING WISDOM

Reflection: Active listening is a communication skill used in clinical practice but can be used in every meaningful human interaction to deepen our knowledge and understanding of people’s lived experiences. Its effective use has the potential to increase care and compassion in our diverse society. Reflect on communication styles within your family of origin and consider the degree to which active listening was used during family communications.
Reflection : Think about an interaction when you felt misunderstood or misinterpreted by another. How did you feel? What did you wish the person could have done differently to make you feel heard and understood?
Activity: In your next engaged communication with a person, try practicing the elements of active listening. What went well and/or what was challenging in the interaction? What did you learn from the experience?

CHECK OUT THESE LINKS

CENTERING WISDOM

Reflection : Think about an interaction when you felt misunderstood or misinterpreted by another. How did you feel? What did you wish the person could have done differently to make you feel heard and understood?

Activity: In your next engaged communication with a person, try practicing the elements of active listening. What went well and/or what was challenging in the interaction? What did you learn from the experience?

CHECK OUT THESE LINKS

“The Danger of a Single Story”, presented by Chimamanda Ngozi Adichie

Leadership Training - Active Listening

Dr. Williamson recommends these two articles as well

The Relative Effectiveness of Active Listening in Initial Interactions

&

Active listening: more than just paying attention.