Class 14 Reading Assignments

Read:

Powerful Ways to Engage Customers on Social Media

https://www.americanexpress.com/us/small-business/openforum/articles/seven-ways-engage-customers-using-social-media/?linknav=us-openforum-search-article-link6 Links to an external site.

Getting Social: Connecting With Customers on Social Media

https://www.americanexpress.com/us/small-business/openforum/articles/getting-social/?linknav=us-openforum-search-article-link11 Links to an external site.

PEW Research: The Web at 25 in the U.S.

http://www.pewinternet.org/2014/02/27/the-web-at-25-in-the-u-s/ Links to an external site.

Read, download, and bring to class the 5T’s one sheet.