Assignment Reminders: Due Before Class 6

•Read Chapter 8 – Managing Service and Manufacturing

•Watch the Toyota video (on Canvas)

•Individual Assignment:

•Research Melissa Mayer’s decision related to Yahoo and telecommuting. Assume your manager has asked you to write a memo about the change and express your opinion of the decision and why it is a good one or bad one.

•The issue is about face to face communication vs. email, phone, texting, and video conferencing.